Student Consumer Action Network

Don't Get Ripped Off

After Wall Street practices brought down the entire U.S. and parts of the world economies, Congress finally stepped up in July 2010 and created the INPIRG -backed Consumer Financial Protection Bureau (CFPB), a new agency that will act as a counterbalance to the banks and ensure that the credit cards, mortgages, and student loans that consumers use are safe and easy to understand. When you have a complaint about a bank or credit card company, you can call on the new CFPB.

Our economy needs to be fair to consumers in order to function. While a company may make a short-term profit from ripping off consumers or putting an unsafe product on the market, it's not good for anyone in the long term. 

Our consumer program works to protect consumers by:

  • Alerting the publice to hidden dangers, scams, and unsafe products
  • Educating consumers about the choices available by conducting price surveys of various products and services available to students in an effort to allow them to the make the best choices for themselves.
  • Educating consumers about their rights in the marketplace by producing consumer guides to help people navigate the marketplace.
  • Advocating for change by working to build the support it takes to pass consumer protection legislation in our states and in D.C.

As students, we're particularly vulnerable to some specific consumer issues:

Latest Updates

Report | INPIRG | Consumer Protection

Debt Collectors, Debt Complaints

In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

> Keep Reading

Protect yourself against data theft

In response to recent coverage of data breaches, INPIRG offers the following tips for consumers

> Keep Reading
News Release | INPIRG | Consumer Protection

Report: Capital One Most-Complained-About Credit Card Company in Indiana

Indiana consumers file more complaints about Capital One than any other credit card company, according to a new report released by INPIRG.

> Keep Reading
Report | INPIRG | Consumer Protection

Credit Cards, Consumer Complaints

In this report we explore consumer complaints about credit cards with the aim of uncovering patterns in the problems consumers are experiencing with their credit cards and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

> Keep Reading

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